Facility Hardware
The Sentry Phone. Cord-free by design.
A patented, cord-free inmate telephone built to prevent self-harm and vandalism without compromising call privacy, audio quality, or durability. No special parts required — Sentry works with any standard handset and keypad.
Why Cord-Free
One less thing for staff to worry about.
Broken handsets and damaged cords are among the most common — and most dangerous — service calls a facility places. Sentry removes the cord entirely, closing off a known self-harm risk while keeping the call experience identical to a standard corded phone.
"We love them. It's one less thing to worry about."
— Glen McIntyre, Police Department ClientHardware
- Cord-free handset design
- Same privacy as a standard corded phone
- Works with any standard handset and keypad — no special parts
- Built-in volume control on the keypad
- Background noise reduction and side tone on the keypad
- Superior privacy compared to open speaker telephones
- Prevents 99% of service calls caused by broken handsets and cords
Software
- Proprietary call management software
- View active calls across the facility in real time
- Hot Calls — real-time monitoring of live conversations
- Call usage and activity reporting
- Recorded call playback, with attorney calls excluded from recording
- Personalized PINs mapped to each resident and housing unit
- Allow or block individual numbers at any time
Getting Started
Installed by our team, at no charge to qualified departments.
Sentry installations are handled start to finish by Fortivis — no outside contractors, no guesswork.
Free site survey
We assess your facility's layout, housing units, and existing infrastructure.
Custom quote
A proposal scoped to your unit count and reporting needs — no charge to qualified departments.
Professional install
Our technicians handle hardware installation and software configuration on site.
Staff onboarding
Hands-on training on Nexus Facility so your team is comfortable managing calls from day one.
Want a custom quote for your facility?
Tell us your unit count and current provider — we'll put a proposal together.
Related
Pairs well with the rest of the platform.
Video
Nexus Connect Video Visitation
Secure on-site and remote video visits through Nexus Connect, running on the same backbone as Sentry.
View Product →
For Staff
Nexus Facility
Manage Sentry accounts, restrictions, and reporting from one dashboard.
Request Demo Access →
Onboarding
Nexus Connect
The family account experience for adding funds to a phone number and managing communications.
Family Account Information →